What is Meal Karma?

Meal Karma brings globally inspired, easy-to-make meal kits directly to your home, offering delicious, nutritious meals made with carefully sourced ingredients, perfect for those with busy lifestyles.

What does Meal Karma offer?

We offer a variety of meal kits, from quick ready meals to more immersive cooking experiences, focusing on global flavours with a wide range of vegetarian and vegan options.

Where can you buy Meal Karma?

Our products are available for purchase online through our website, with plans to expand into gourmet stores and supermarkets in the future.

Are the products Vegan?

Yes, all of our products are vegan-friendly. We believe in clean, wholesome ingredients that are plant-based, offering meals that nourish both your body and the planet.

Are the products spicy?

Our meal kits feature a variety of flavour profiles, from mild to spicy, depending on the dish. You can adjust the spice level to your preference when cooking and each mealkit has a marker in the product description and packaging.

Where do you make them?

Our meals are made with care at our partner production facilities, where we ensure the highest quality control and food safety standards before they are packaged and freeze-dried.

What is the shelf life of these products?

Thanks to our freeze-drying process, our meals have a long shelf life, retaining freshness and flavour without refrigeration.

Are these products travel-friendly?

Absolutely! Our freeze-dried meals are perfect for travel. They are compact, lightweight, and require no refrigeration, making them ideal for long trips, camping, or meals on the go.

Are these products free from allergens?

While our meals are free from many common allergens, please check the ingredients list for specifics, as some dishes may contain nuts or gluten.

Are these products really preservative-free?

Yes, our products are preservative-free. The freeze-drying process preserves the natural ingredients, locking in nutrients and flavours without the need for artificial preservatives.

Can we buy individual meals?

Yes, you can purchase individual meals directly from our website. We also offer multi-meal bundles for convenience.

Can we buy sides separately?

At this moment, sides are not sold separately, but we are exploring ways to expand our menu to include additional options in the future.

Are these products only suitable for Vegans?

While our products are designed with vegan and vegetarian lifestyles in mind, they can be customized to include non-vegan ingredients such as milk, ghee, or proteins.

How do I prepare these meals?

Simply follow the easy-to-understand instructions on each meal kit. The steps are designed to be quick, so you can enjoy your meal with minimal effort.

Can I just use my microwave to make them?

Yes, most of our meals can be prepared using a microwave. However, we recommend the stove for some dishes to enhance the texture and flavour.

How do I make them if I am travelling?

Our meals are perfect for travel—just add hot water or heat them up on a portable stove, and you have a delicious, satisfying meal in minutes.

Do I have to buy something on my own?

All ingredients in the meal kits are pre-measured, so you won’t need to buy additional items, unless specified for specific dishes that require fresh ingredients.

Do you have any preparation guides?

Yes, we provide preparation guides with each meal kit, ensuring clear and simple instructions to help you cook with ease.

I am new to Indian cuisines, what should I begin with?

Start with some of our milder, easy-to-prepare meals like Lemon Rice or Masala Khichdi to get a feel for Indian flavours.

Do I need special utensils to make these cuisines?

No special utensils are required. Standard kitchen tools like a pot, pan, and microwave-safe containers will suffice for most of our meals.

How much are the shipping charges?

Shipping charges vary based on your location. We offer flat-rate shipping or free delivery on qualifying orders—check our shipping policy for more details.

What shipping method do you use?

We use reliable standard courier services for all orders, ensuring your meals arrive fresh and on time.

How long does the shipping take?

Typically, delivery takes between 3 to 7 business days, depending on your location.

What do I do if I do not receive my meals?

If you don’t receive your meals within the expected timeframe, please contact us immediately, and we will resolve the issue promptly.

Can I return my packet?

Due to the nature of our product, we currently cannot accept returns. However, if there’s an issue with your order, please reach out to us for a solution.

Can I return a meal kit that is opened?

Unfortunately, we cannot accept opened meal kits for return due to hygiene and safety concerns.

What do I do if the meal does not match my expectations?

If the meal doesn’t meet your expectations, please contact us. We’re always here to assist you and help improve your experience.

How do I create my customer account?

Simply visit our website and click on the "Create Account" option to get started.

Do I have to create an account to order?

No, you can check out as a guest. However, creating an account helps you track orders and receive updates on new arrivals.

How do I stay updated with new arrivals and offers?

Subscribe to our newsletter or follow us on social media to stay informed about our latest products and special offers.

I have forgotten my password, what do I do?

Click on "Forgot Password" on the login page and follow the prompts to reset your password.

How do I delete my customer account?

To delete your account, please contact our support team, and we will assist you with the process.

How can I make my payment?

We accept all major credit cards, debit cards, and PayPal for secure payments.

I am having difficulties with payment.

If you experience issues, please contact our customer service team for assistance.